Have you ever purchased a product that was defective and caused you harm? The law has evolved to protect you.
Under the Consumer Protection Act, 2019, the concept of "Product Liability" has been significantly strengthened. This provision holds manufacturers, service providers, and sellers responsible for any harm caused by a defective product or a deficiency in services.
Liability can arise from a manufacturing defect, a design defect, a deviation from manufacturing specifications, or a failure to provide adequate warnings or instructions. Notably, for manufacturers, this is often a "strict liability," meaning they can be held responsible regardless of whether they were negligent, provided a defect is proven.
If you have suffered harm due to a defective product, you may be entitled to compensation. It is crucial to be aware of your rights as a consumer in India's evolving legal landscape.
For specific legal advice and to understand your remedies, consult with a legal professional.
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